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Carola Cako


Munich, September 2022 - It is one of the most pressing issues currently facing the hotel industry: recruiting. To be fit for the future as an employer today, a company needs contemporary strategies and creative minds with modern leadership qualities. At Gorgeous Smiling Hotels, the holding company of established brands such as Arthotel ANA or Rilano Hotels & Resorts, a major focus is therefore on the area of human resources. The Munich-based company has now brought another highly qualified manager into the head office: Carola Cako. The experienced HR specialist with an extensive background in the hotel industry was most recently People Partner at Shiji Deutschland GmbH. At GSH, she now takes on the position of HR Manager for Recruiting and Training.

Strategic HR decisions, executive coaching, onboarding optimization, employer branding, recruiting, an honorary position at the Chamber of Industry and Commerce - the wealth of experience that Carola Cako - a hotel specialist with a Bachelor's degree in Professional HR Management - brings with her from a career sp anning more than 15 years in Germany and abroad is considerable. Combined with her profound practical knowledge and her extremely likeable, people-oriented nature, she is ideally equipped for the challenges of her new position. At GSH, she will be responsible for talent search and recruiting, developing training programs, and coaching employees in matters of continuing education and development.


Meike Bucher, Head of HR at Gorgeous Smiling Hotels: "Carola Cako is not only professionally but also humanly an absolute enrichment for our management team. Her empathy and her enthusiasm for the hotel industry convinced us immediately: I am sure she will be an excellent partner for the big GSH family and will surely win many more people for our wonderful cause." 





Brands by Gorgeous Smiling Hotels

As an independent brand in the design budget sector, Arthotel ANA developed within a very short time into a popular hotel group with special services, features and locations in first-class city locations up to B-regions. Whether as a glamorous hotspot in Leipzig's city centre, as a comfortable country hotel in Aystetten or as a serviced flat like ANA Living by Arthotel ANA in Augsburg, Karlsruhe, Oberhausen or Stuttgart - at Arthotel ANA, comfort, state-of-the-art technology and stylish design that ensures well-being go hand in hand. This makes the concept suitable for GSH both for existing conversions and for new buildings. The serviced flats of the ANA Living by Arthotel ANA brand, on the other hand, were designed for long-term guests. Similar to the Arthotels ANA, the focus here is on services, furnishings and contemporary design in the midscale area. In addition, the Arthotel ANA brand itself also acts as a franchisor.


As another brand, Rilano Hotels & Resorts stand for timeless elegance and style, high service quality and integration of the latest technologies. The name Rilano combines the best of three countries with a great tradition of hospitality: Italy as a symbol of lightness and joie de vivre, America as the country of origin of state-of-the-art technologies and high service standards, and domestic German roots symbolising reliability and quality.


About Gorgeous Smiling Hotels: 

As an umbrella company, GSH coordinates development, yield management, purchasing and sales as well as the marketing of the operating companies and all legal matters under one umbrella. Franchise partners of the GSH Group are, for example, global players such as InterContinental Hotels Group, Hilton or Wyndham, whose brands are successfully adapted for the European market. Thus, the portfolio currently ranges from around 40 management operations and more than 20 franchise operations, from budget hotels to serviced flats to the upscale star hotel industry.

The group is expanding particularly strongly in Germany, Austria, Switzerland and the Netherlands - further expansion plans for Europe are already in place. Currently, Gorgeous Smiling Hotels is represented in four countries.


Press Contact Gorgeous Smiling Hotels: 

Michaela Rosien PR, Michaela Rosien, Sankt Anna Platz 1a, D-80538 Munich

T +49-173-29 177 92, e-mail,,